Effective as of September 1, 2023
1. Introduction
Welcome to TheLuckyClubShop.com, operated by Lucky Elephant Club. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information that we receive through our website. We are committed to protecting your privacy and ensuring a secure online shopping experience.
2. Information Collection
- Personal Information: When you make a purchase, subscribe to our newsletter, or contact us for support, we collect personal information such as your name, email address, shipping address, payment information, and phone number.
- Automated Information: We collect device-specific information (such as your hardware model, operating system version, unique device identifiers, and mobile network information). We may also collect log information, including your IP address, browser type, referral URLs, pages viewed, and search terms.
3. Use of Information
- To Provide Services: To fulfill orders, process payments, and provide customer support.
- To Improve and Personalize: To improve our website and tailor it to your preferences.
- To Communicate: To send you updates, marketing materials, and other service-related communications.
- For Security: To monitor and analyze trends, usage, and activities to prevent fraud and improve security.
4. Sharing of Information
- Third-Party Service Providers: We share information with third parties that perform services on our behalf, such as payment processing, order fulfillment, and data analysis.
- Legal Requirements: We may disclose your information if required by law or if we believe that such action is necessary to comply with legal processes or to protect and defend our rights or property.
5. International Users and GDPR Compliance
- Rights of European Users: Under the GDPR, European residents have the right to access personal information we hold about them and to ask that their personal information be corrected, updated, or deleted.
- Data Transfers: Information we collect may be transferred to, stored, and processed in countries outside of the European Economic Area (EEA).
6. Data Security
We implement a variety of security measures to maintain the safety of your personal information. However, no security system is impenetrable, and we cannot guarantee the security of our databases.
7. Cookies and Tracking Technologies
What are Cookies? Cookies are small data files stored on your device that help us improve our site and your experience. They enhance site functionality, help us understand site usage, optimize performance, and tailor content to your interests.
We use cookies and similar tracking technologies to track activity on our website and hold certain information to enhance your experience and gather data about our website traffic and interaction.
8. Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of any changes by posting the new Privacy Policy on this page.
10. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at info@theluckyclubshop.com or by mail at:
The Lucky Club Shop
350 Howard Ave,
Rockville, MD 20850, USA.
