ORDERS
After placing your order, you’ll receive a confirmation email with a tracking link. Use this to keep an eye on your shipment’s progress. Please visit our tracking page.
We accept various payment methods, including credit/debit cards and digital wallets via PayPal checkout.
Due to our quick processing times, we’re unable to modify orders once they’re confirmed. Please double-check your order before submitting.
If you receive an item different from what you ordered, please contact us immediately at info@theluckyclubshop.com, and we’ll rectify the issue.
We strive to offer a wide range of products, but some items may be subject to availability or shipping restrictions. Check individual product pages for details.
SHIPPING/RATES
We ship to most countries worldwide, excluding a few due to carrier restrictions. For a full list, visit our Shipping Destinations page.
Shipping times vary based on destination and product type. Estimated delivery times are listed on our Shipping Information page.
Shipping costs depend on the product type and destination. For detailed rates, please refer to our Shipping Info page.
Yes, we offer expedited shipping options for select products and destinations. Check our Shipping Options for more information
If your order faces unexpected delays, we’ll notify you via email and provide updates on the expected delivery time.
Returns/Refunds
Returns for misprinted/damaged/defective items are accepted within 30 days of receipt. For more details, visit our Return Policy page.
To initiate a return, contact our customer service with your order details. We’ll guide you through the process.
Returns due to change of mind are handled at your expense. You’ll need to place a new order for the correct item.
Refunds are processed back to the original payment method. It may take several business days for the refund to reflect in your account.
